Articles
Can I password protect my directories?

Yes, you can easily password protect directories from within your control panel under Password...

Can I pay monthly and is there a contract?

Yes, there is no restriction at JS Web, you pay per month or in advance, how you choose is up to...

Can we use PHP on the website?

We support the latest versions of PHP 7.0, 7.1, 7.2, 7.3 and 7.4 on all our hosting plans. You...

Can you migrate accounts?

Indeed we can! JS Web will migrate up to 15 cPanel accounts free of charge. We will troubleshoot...

Do you allow adult content?

Due to the restriction imposed by utlizing in the services of litespeed we are restricted to...

Do you allow resellers to oversell?

Yes we do. We enable overselling on *all* reseller accounts if they are requested by the customer...

Do you have a money back guarantee?

Yes, each of JS Web's managed shared and reseller services carry a 30 day unconditional money...

Do you have live support?

Yes we do! JS Web staff are often on live support ready to assist you and answer any questions...

Do you offer DDos Protection?

A distributed denial of service attack (DDoS) occurs when multiple compromised systems flood the...

Do you offer SSL purchases?

Yes, we do! Please contact our Sales Department for more information.

Do you place ads on our sites?

No, absolutely not! We will never insert any type of advertisement into your websites. Your site...

Do you provide 24/7 Support?

Yes, we do provide support 24 hours a day and 7 days a week, you can use our support center via...

How much is a dedicated IP?

Dedicated IP's (1 Per Shared Account): Dedicated IP's are charged at £1.80 /...

How often do you do backups?

All our hosting servers are automatically backed up on a nightly basis using R1Soft full server...

Is there a limit on how many e-mails I can send per hour?

Yes. We limit outgoing email rates to 200 emails per hour on our shared and reseller solutions...

What OS do you run on your servers?

We run CloudLinux as our systems for Shared and Reseller Hosting Solutions, we also use the...

What features do you offer?

We offer a large list of features. All of our features can be seen on our Hosting Pages: Shared...

What happens if one of my customers violates your TOS?

If one of your customers violates the TOS (Terms of Service), we will suspend that individual...

What is ClientExec?

ClientExec is a powerful billing application which costs $199.00 (Owned) if purchased directly...

What is WHMCS?

WHMCS is an all-in-one client management, billing & support solution for online businesses....

What payment methods do you accept?

We accept credit card (Visa, MasterCard, American Express) through PayPal, and, we also accept...

When do I get access?

Shared accounts are setup within 15 minutes of your first payment and you will be given immediate...